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Page 7 of 21:

Choosing a Platform

Selecting which software you'll use to build your online store is a critical decision. It's like laying the foundation: all the other tools, from your credit card account to your marketing plan, will be influenced by this one decision. So choose carefully. Very carefully.

'But wait,' you say, 'I already have Web design software — can't I just use that, and then simply add a secure method for accepting credit cards?'

You can, but it's a limited solution. Because an online store has so many special requirements, like inventory management and product display, merely building a Web site and calling it an "online store" won't get you very far. You're best served by buying or licensing software specifically intended to handle the heavy lifting of e-commerce.

 

As you shop for an e-commerce platform, you'll encounter a blizzard of choices, each of which has a blizzard of sub-options. Before you choose one, browse through them until the jargon starts to make sense. The market for e-commerce platforms is far more confusing and lingo-heavy than, say, the market for cars. It's worth educating yourself before you buy.

Even the most established vendors have only been around a few years, so the market is still evolving quarter by quarter. This means that prices and product offers can vary wildly by vendor. You can spend $10,000 a month and get a Rolls Royce, or you can spend a few hundred bucks a month (or less) and get an almost new Toyota. Either one might be right for you, based on your needs.

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