I wasn't sure whether to title this
column "SEO Firestorm 2," as it continues a previous
column,
which enjoyed a bit of an incendiary reaction in certain
quarters. I wrote a much longer piece on my
blog in
response to the feedback. And that set off yet another
but connected debate on budgeting for SEO (define).
One vociferous commentator from the
"sandbox exists" camp led the charge against me for
having no empathy with mom-and-pop outfits. This isn't
the case at all. However, it did spark something with me
when he posed the situation of small companies with
small SEO budgets, say $1,000. Out of curiosity, I asked
the commentator what a client could get for $1,000.
He responded, "1K would get you a
couple hours (give or take) of phone consulting from a
leading SEO firm.... Will their site rock the SERPs
[search engine results pages] for competitive keywords?
Of course not. But it would give them a foothold."
I find this a rather unsatisfactory
marketing spend for a mom-and-pop outfit.
I have experience as a consultant
with two of the leading companies in the industry. The
first part of my job is getting a tight grip on what my
clients' products or services are, their markets and
their competition, what their overall marketing strategy
is, and the best way to integrate and implement search.
Following this discovery period, I
can then usually go back to a client with, literally,
the bare bones of a plan for us to work on as a team.
All this takes considerably more than a couple of hours.
As for smaller companies getting a
"foothold" with their newfound, scant knowledge? Are
they able to use it themselves? In a volatile, highly
competitive SEO climate, it's rather like giving an
inexperienced climber a foothold at the bottom of
Everest and telling him to make his own way from there.
I flew to London last week, in part
for a
Search Marketing Association UK
(SMA-UK) meeting. I took the opportunity of having a
crowd of SEM (define)
firm owners around one table to air their thoughts. I
asked, "If a potential client came to you with only a
grand, what would you say to him?" With such industry
veterans as Barry Lloyd and Ammon Johns present, the
answers varied from "I'd say let's go to the pub" to
"Buy a couple of good books, such as
Aaron Wall's
and
Andrew Goodman's,
then take your wife out for a nice dinner."
Needless to say, some answers were
facetious. They were, however, grounded in years of SEO
experience.
In a quest for a balanced view, I
contacted my friend and long-time champion of online
small businesses, Dr. Ralph Wilson. Like me, Wilson's
been online since the Internet ran on steam. His popular
newsletter, "Web
Marketing Today,"
celebrated its 10th anniversary last year.
"Paying another firm to do some SEO
seems to start at the $1,500 to $2,000 range but
probably doesn't include much link-building, which is
critical," he told me. "I don't know of smaller SEO
firms that have really thought of working on a
consulting basis, though there might be some out there.
"Moreover, very few small business
people I know would even think of paying $500 to $1,000
per hour for advice, especially if they aren't really
confident that they know enough to follow the steps
necessary to implement the advice. So, I don't believe
small mom-and-pops can really get much SEO for $1,000."
SEO remains only one arrow in a
marketer's quiver. Beyond words on a page and linkage
data, other external forces that affect a search engine
algorithm are at play. And as I've remarked before,
end-user data is becoming a major factor.
I've written before on classic
integrated marketing communications. The shape of
marketing communications is changing, and communications
planning will be the umbrella description for marketing
strategy in the future.
I've also written at length about
network theory and how it's implemented into search
engine algorithms via linkage data. In a connected
world, communities hold great power, and not just via
hyperlink analysis on the Web. The groundbreaking book "Communities
Dominate Brands" provides
a truly realistic glimpse into the way communities have
affected the way we market. Communities have huge
pulling power on brands and at search engines. Tapping
into those communities using multichannel programs and
radically rethinking old-style advertising techniques is
the future of marketing.
Will it only be megacorps that
survive in the modern marketing environment? No.
Mom-and-pops can tap into it, too. Just don't expect
them to do it all for a grand.
Wilson's answer to my question
prompts another question: What do you think a reasonable
entry-level SEO budget is for a smaller firm? Yes,
there's a whole lot of "how long is a piece of string?"
in there. But generally speaking, I'm talking about
professional copywriting, site optimization, link
building, tactical promotions, and everything else it
takes to really get a foothold and compete.
ABOUT THE AUTHOR
Mike Grehan is VP, international business
development, for
Bruce
Clay Inc. He has executive experience with the
industry's leading SEM firms and is recognized as one of
the foremost SEM experts. He is the author of multiple
books and white papers on the topic, and his
best-selling second edition of "Search
Engine Marketing: The Essential Best Practice Guide"
received more plaudits from the industry's leading
players than any other book on the subject. In 2004,
Mike was voted one of the U.K.'s top 100 influential
people in Internet marketing for the previous decade in
a poll of online marketer E-consultancy's 22,000 U.K.
members. Mike is a sought-after SEM speaker, and his
newsletter has attracted over 17,000 subscribers. He
played a key role as founding member and promoter of the
global Search
Marketing Association (SMA) movement and sits on the
board of SMA-UK.