If you
have a Google AdWords account or purchased Google
advertising through an ad agency, chances are you
received an email alerting you to the
Google click fraud settlement and that you'll be
able to submit a claim form for your share of a
court-approved settlement between Google and the
settlement class represented by Lane's Gifts and
Collectibles et al.
Nearly
every Google advertiser is covered in this litigation,
so it isn't something you can ignore because you're busy
thinking of new keywords, changing bids, or negotiating
your next media buy. Being a Google advertiser puts you
in the class in this suit, so this applies to you.
I'm not
a lawyer, so nothing in this column constitutes legal
advice. However, I do have some thoughts on this issue
and on the settlement's current wording. The following
column is just my opinion. If you feel you need legal
advice or opinion, talk to a legal professional before
you make a decision.
First,
you must take action. If you fail to file a claim
during the period of June 19, 2006, to August 4, 2006,
you seem likely to get the worst possible outcome:
you'll be included in the class but your claim will be
forfeited (or rejected if it shows up late). Therefore,
the purpose of this column is to help you evaluate your
choices and make a decision about what action to take
regarding this litigation. The settlement site is very
clear about your need to take action: "If you are a
member of the class, your legal rights are affected by
whether you act or do not act."
If you
purchased Google advertising through a third party such
as an ad agency and paid for that advertising at cost,
the agency will likely forward a copy of the settlement
letter. (Note to affiliate marketers and those who buy
media selling leads or orders and sell those to
marketers on a cost-per-action/order or revenue share
basis: my interpretation of the facts is you are the
buyer of the media and therefore have the right to make
a decision regarding whether to accept the settlement or
not.)
Most
people I've talked to want to know what exactly they can
gain by accepting the terms of the Lane's Gifts
settlement. All we know for sure is you'll get some
share of the $60 million remainder on the settlement
after the lawyers take their piece of the action, as
authorized by the court. The settlement will be doled
out to all the claimants based on their claims of click
fraud and their overall spending. A formula will be
developed that weighs the spending during the period and
the settlement money (ad credits) will be spread out in
the form of ad spending credits (which can only be used
to pay half of your Google bill).
I'd
imagine total spend from January 1, 2002, to the present
will be the primary factor, given that many claimants
are likely to estimate on the high side with respect to
the amount of suspected click fraud (as a percentage).
The more claimants there are, the smaller piece of the
pie each claimant will likely get. That's the nature of
class action lawsuits, where there is a fixed sum being
distributed to all the class claimants whose claims are
accepted.
The
notice describes your likely settlement in this way:
"For example, if the amounts that you paid to Google for
the affected ads were 1% of Google's revenues from
online advertising since January 1, 2002, you would be
eligible to receive 1% of the total available credits.
You must certify in your claim form the percentage of
your ads you believe were affected by 'click fraud.'"
This would seem to indicate both your spending and the
level of estimated fraud are factors. I'm hoping that
once the claim forms are available, there will be more
clarity on the issue.
Below,
your legal rights regarding the settlement and reasons
you might want to opt for each of the options:
-
Do nothing. If you don't do anything now, you'll
still be eligible to file a claim form from June 19,
2006, to August 4, 2006. If you don't file after
having "done nothing" (taking neither of the below
options), you will be unable to participate in any
later settlement and you will get nothing. That
would be unfortunate.
-
Exclude yourself from the class. If you exclude
yourself by following the instructions on the
settlement site, you leave open the option of
participating in a later lawsuit (or you could sue
Google directly yourself, assuming you have the
resources). If you think click fraud is a
significantly larger problem than the settlement
reflects, this is an option. But if no secondary
class action suits arise, you will have missed your
opportunity to participate by simply filling out a
claim form.
-
Object. You can write to the court and parties
about why you don't like the settlement. But unless
this option is exercised by a large number of
people, the court probably won't change its ruling
approving the settlement. However, one vocal
opponent of the settlement has filed a
complaint.
ABOUT THE AUTHOR
Kevin Lee is co-founder and executive chairman of
Did-it.com, LLC.
Did-it.com
uses advanced strategy and technology to optimize the
performance of its client's paid placement and paid
inclusion search campaigns. Kevin and the Did-it.com
team have been dedicated to helping search marketers
succeed since 1996. Kevin is a founding board member of
the Search Engine Marketing Professional Organization
(SEMPO) and is now the group's chairman. He also serves
on the SEM committee for the Association of Interactive
Marketers, and on the Interactive Advertising Bureau's
Search Committee. He also publishes a popular
marketing newsletter. An acknowledged expert on SEO
and SEM, Kevin is regularly quoted by the major news
media including the Wall St. Journal,
Business Week, the San Jose Mercury News,
and Catalog Age. He is also a frequent and
well-respected speaker at industry conferences.
Kevin enjoys sharing tips, tricks and strategies in
print and in person. He earned an MBA from Yale School
of Management in 1992.