Google
will soon implement changes to the AdWords system that
will affect all Google advertisers. The changes address
two major areas: status or "keyword
state," and the AdRank algorithm. As both have
considerable effect on campaign strategy and tactics,
today I'll offer you a road map by which to navigate the
upcoming changes.
In some
instances, the prior system was too complex and didn't
adequately balance the needs of advertisers and
searchers. Not surprisingly, Google's changes make it
easier for marketers to spend more. Initially, it may
even spur escalated bidding, particularly among generic
keywords and trademarks.
The
Simplified Keyword State
According to sources, starting in August the status, or
keyword state, will be simpler. On hold, in trial,
normal, and disabled keyword states will be replaced
with active and inactive keywords states. In the past,
keywords added to an AdWords campaign wouldn't go live
across the entire network; instead, they'd launch in
trial for a period of time. Now, words go live
immediately and remain live as long as the bid is above
the minimum calculated by the system (minimum bids by
keyword will be determined based on new parameters, but
more about that later).
Keywords that were disabled in the past due to low CTR (define)
can be re-enabled by bidding above the system's new
minimums. Minimum bids may go up or down (even as low as
$0.01), and these minimums will be visible to you in
AdWords' interface, as well as within the AdWords API (define)
for campaign management solutions. Once keywords are
running, they'll keep on running as long as the bids are
sufficient. No more on-hold or in-trial quality issues
that appear to defy explanation because some keywords
had difficulty maintaining the arbitrary 0.5 percent CTR
threshold, regardless of creative tweaks.
One way
to interpret this change is that marketers are
encouraged to bid higher. If the ad is active and
doesn't show up or its average position reported in the
Google AdWords interface is very high (meaning a high
number, lower on the page), you'll have a chance to bid
up or improve your "Quality Score."
Be
ready to identify keywords that were disabled in the
past. Consider whether they belong in your campaign. If
they do, determine the best match type (broad, phrase,
or exact); write the most accurate, compelling creative
you can; and reactivate those keywords. Google will keep
the disabled keywords for a month before purging them,
in case the earlier creative and match type options are
ones you want. If your keywords failed before, however,
you may want to reconsider creative and match type if
only to improve CTR -- which matters all the more.
If some
of your current campaigns contain lots of on-hold or
in-trial keywords, you may spend more as they become
active. If lots of your competitors have on-hold or
in-trial keywords, they may suddenly be back in your
face, bidding against you for your favorite keywords.
The
Improved AdRank Algorithm
The
other big AdWords change is the Quality Score concept.
Google has always used a normalized CTR to calculate
AdRank. The current method has been evolving for some
time to more accurately predict your CTR at every
position. Google's ability to accurately predict CTR is
critical to determining position, because AdRank
multiplies the predicted CTR against your MaxBid to
determine position.
This
normalized, predicted CTR has reached a point where it
takes into consideration many variables beyond your
current position, all of which correlate with Google's
idea of quality. Google won't disclose all the variables
in the Quality Score calculation, other than to state
Quality Score is determined by a combination of
historical keyword performance among all advertisers, as
well as ad performance, relevance of the creative or ad
text, and other undisclosed, predictive factors. Some of
those other factors may be domain name, brand, a keyword
in the title or description, and other linguistic
triggers.
Google's algorithm continues to let searchers vote on
ads with their mice. It used to be only Google searchers
counted in the normalization algorithm. Now, Google's
extended network will also be used to calculate AdRank.
Clearly, the Quality Score is truly trying to predict
CTR at every instance, using all the expanded variables
and attributes Google finds to be predictive.
Prior
history follows ads for a while, so even if you improve
ad copy to boost your Quality Score for a brief time,
the earlier quality score is used, even if you "deserve"
a higher score. Google will constantly (as often as
several times a day) factor in the latest data and
heavily weigh it to calculate the Quality Score. As your
Quality Score increases, you may see an ad move up in
position, or a decrease in billed CPC (define).
The
Discounter that bills you just enough to retain your
position based on the AdRank system remains in place. A
frequently updated Quality Score system means great
creative and well-tuned AdGroups (the right keyword mix
and match type) continue to be very important to success
and efficiency.
With
Quality Score, Google continues to be fairly opaque in
terms of insight into what to expect for position or
spending. At least it's eliminated keyword labeling that
wasn't as helpful as originally intended.
A fresh
look at your campaigns, creative, keywords, and match
types is in order